1. Overview
At Kiddy Spoon, we are committed to providing safe, hygienic, and high-quality nutrition for babies. As our products are perishable food items, maintaining safety and freshness is our top priority.
2. No Return / No Replacement Policy
Due to the nature of our products, we follow a strict No Return and No Replacement Policy.
- All products once sold are final and cannot be returned.
- We do not offer replacements under any circumstances.
- Returns are not accepted for change of mind or personal preferences.
- Food items cannot be resold once delivered, ensuring hygiene and safety for all customers.
3. Reporting Issues (If Any)
In rare cases, if you receive a completely wrong or visibly damaged product, you must inform us within 24 hours of delivery.
- Share your Order ID.
- Provide clear photo or video proof of the issue.
- Send details to info@kiddyspoon.com or call +91 98944 27240.
Our team will review the issue and take appropriate action if required.
4. Refund Policy
Refunds are not applicable under normal circumstances due to the perishable nature of our products.
- No refunds will be processed once the order is delivered.
- Any exception will be solely at the discretion of our quality team.
5. Order Cancellations
Orders can only be canceled before they are processed or dispatched. Once shipped, cancellation is not possible.
6. Questions
If you have any questions, feel free to contact our support team:
- Email: info@kiddyspoon.com
- Phone: +91 98940 27240